Transforming Healthcare. Optimizing Performance. Delivering Results.
Guiding health plans and provider organizations with clarity, compliance, and a steady hand—so you can perform with confidence.
About Us
Alcyon Consultants brings together senior executives and transformation leaders with over 100+ years of collective experience across:
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Healthcare transformation and operational excellence
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Medicare Advantage and CMS regulatory environments
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Value-based care models and risk arrangements
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Enterprise performance management systems
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Lean and continuous improvement methodologies
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Organizational strategy and cultural transformation
We are known for our hands-on, execution-driven approach—not just strategy, but measurable results.
How We Support Your Organization
Medicare & Regulatory Compliance Advisory
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Strengthen CMS audit readiness and conduct mock audits
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Design and enhance compliance programs
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Support SNP and Medicare Advantage plan operations
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Optimize grievance, appeals, and UM decisions
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Drive regulatory remediation and corrective action planning
Strategy & Enterprise Transformation
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Develop and deploy enterprise strategy
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Design transformation roadmaps
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Conduct organizational diagnostics and assessments
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Align performance with financial and operational goals
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Facilitate executive and stakeholder alignment
Operational Excellence & Lean Methodologies
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Lead Lean transformation and continuous improvement programs
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Map, redesign and optimize processes
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Execute rapid improvement initiatives
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Reduce costs and improve productivity
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Implement visual management systems and governance frameworks
Performance Management & Governance
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Design and deploy KPI frameworks
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Build balanced scorecards and performance dashboards
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Drive portfolio and capacity planning
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Establish governance models and escalation frameworks
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Develop enterprise performance tracking and reporting
Healthcare Operations Optimization
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Conduct end-to-end operational assessments
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Streamline and standardize processes for improved efficiency
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Optimize procurement, logistics, and vendor management
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Transform administrative cost structures
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Align cross-functional operations
Revenue Integrity & Quality Performance
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Implement revenue integrity best practices
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Improve risk adjustment and data accuracy
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Optimize quality performance (including Star Ratings readiness)
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Strengthen audit support and validation processes
Innovation & Operational Technology Enablement
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Deploy AI-augmented operational strategies (e.g., CONNECTUSai)
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Enhance performance analytics and data utilization
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Optimize systems and workflows
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Enable digital tools for operational efficiency
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Strengthen tracking and reporting capabilities
Change Management & Cultural Renovation
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Lead organizational change management strategies
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Align and engage leadership
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Drive cultural transformation initiatives
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Deliver training, coaching, and capability development
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Execute stakeholder communication strategies
Value-Based Care & Provider Network
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Support revenue integrity programs
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Design and negotiate value-based contracts
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Build provider partnership strategies
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Optimize network performance
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Strengthen provider engagement strategies
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Advise on provider data lifecycle management
Our Lead Consultants
Shelley Mueller Stevenson
Over 35 years of successful experience with Medicare Advantage and Special Needs Plans and BPAAS organizations – supporting end-to-end solutions to implement and improve Plans. Worked with new MA Plans and SNPs that have achieved 5 Star Ratings at first true measure. Worked with CMS to design Program Audit Protocols for SNP and ODAG and now conduct mock audits that include coaching, training and remediation. Passionate about improving the quality of care and service to members in partnership with providers. Special focus includes new approach to support Call Centers with AI Augmentation, ensuring Medicare CMS Revenue Integrity, grievance and appeals and organization determinations. Speaker at many industry conferences including AHIP, RISE and HPA. Committed to plan success and viability as your consultant partner.
Frank Izquierdo
With more than 35 years of executive leadership in healthcare management, Frank Izquierdo brings a proven track record of driving growth, profitability, and innovation across health plans, provider networks, and consulting engagements. He has led enterprise-wide strategies in value-based care, provider contracting, and network development, consistently delivering measurable improvements in financial performance and operational efficiency. His experience spans start-ups, turnarounds, and complex risk-based models, including launching successful Medicare Advantage markets and advising Fortune 500 clients on strategic negotiations, care delivery design, and revenue optimization. Through Alcyon, he leverages this deep expertise to provide tailored consulting solutions that help organizations navigate today’s evolving healthcare landscape, optimize costs, and achieve sustainable, value-driven growth.
Migxenia Maldonado Vargas
With over two decades of experience in information technology, audit, and business transformation, Migxenia brings a powerful combination of technical expertise and strategic insight to organizations seeking operational excellence. As a leader in the consulting space, she has guided clients across industries—including financial services, healthcare, government, and telecommunications—through complex initiatives in IT governance, risk management, compliance, and process improvement. Her background includes establishing and leading program management offices, conducting enterprise-wide audits and risk assessments, and implementing scalable solutions in areas such as cybersecurity, data privacy, and business continuity. Through Alcyon, Migxenia leverages her deep expertise in aligning technology with business objectives to help organizations strengthen controls, improve performance, and achieve sustainable, compliant growth in an increasingly complex digital landscape.
Maria Rizzo
Maria is a strategic operations and transformation leader with more than two decades of experience helping complex, highly regulated organizations translate enterprise strategy into disciplined execution and measurable performance gains. She partners with executive teams to assess operating models, redesign critical processes, and build governance and performance management systems that strengthen accountability, accelerate decision‑making, and unlock operational efficiency. Her work spans healthcare, pharmaceuticals, aerospace, and large corporate environments, where she has led enterprise diagnostics, Lean transformations, portfolio governance, cultural change initiatives, and multimillion‑dollar improvement programs. Known for her ability to quickly diagnose organizational challenges and mobilize cross‑functional leadership, Maria equips organizations with clear transformation roadmaps, scalable operating mechanisms, and the capabilities needed to sustain long‑term growth and operational excellence.
Kellie Malone
Kellie is a seasoned operations and business analysis leader with more than two decades of experience strengthening healthcare organizations through disciplined execution, data integrity, and process optimization. She has directed large‑scale enrollment, configuration, and testing functions across national health plans, leading teams that improve accuracy, reduce waste, and elevate operational performance. Kellie has a proven record of driving measurable results—including major reductions in error rates, multimillion‑dollar savings through configuration redesign and claims analysis, and the implementation of best‑practice quality controls across complex environments. Her leadership spans Medicare, Medicaid, Commercial, and Individual products, with deep expertise in system configuration, workflow redesign, testing strategy, and cross‑functional team alignment. Known for her steady, solution-oriented approach, Kellie delivers sustainable improvements that enhance member and provider experiences.
Why Health Organizations Choose Alcyon Consultants
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Deep industry expertise across government programs, healthcare delivery, regulatory compliance, member & provider journeys, performance optimization, and large‑scale enterprise environments
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Hands‑on leadership backgrounds, not theoretical consulting
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Proven track record of financial, operational, and compliance results
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Cross‑functional expertise spanning strategy, operations, regulatory, and transformation
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Strength in both strategy and disciplined execution
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Commitment to integrity, clarity, and measurable outcomes